Mumbai: Home Credit India (HCIN), a local arm of the international consumer finance provider on Wednesday launched its inaugural Sustainability Country Card, codifying ESG principles into the business.
The document sets out key sustainability pillars such as Financial Inclusion or inclusive lending, Financial Literacy, Digital Empowerment, and Sustainable Communities, which together, help HCIN as a responsible lender to serve the customers, communities, and all stakeholders.
HCIN has been working on enabling credit penetration in India since entering the local market in 2012. Since then, the focus has been on the responsible delivery of trusted financial products and services to the underserved population, while promoting financial and digital literacy to drive a responsible borrowing culture in the wider society.
The country card is aligned with the United Nations Sustainability Goals – No Poverty, Decent Work, Economic Growth, Responsible Consumption & Production, Gender Equality, Good Health & Wellbeing.
Elaborating on the first Sustainability Country Card, Mr. Ondrej Kubik, Chief Executive Officer, Home Credit India, said, “For us, ESG or Sustainability has always meant the way of doing and operating business that creates value for all stakeholders.
Sustainability is woven into our DNA. With the purpose to empower people to live the life they want now, financial inclusion or inclusive lending and financial literacy are a foundation that can provide access to affordable credit to underserved communities and in turn help them develop a positive credit history, which improves their access to the formal financial system. Our sustainability pillars along with creating resilient communities are our way of contributing to nation-building.”
Furthering its customer-centric approach, HCIN has recently and successfully embraced digital transformation and has fast expanded its digital presence and offerings since 2020, to build an omnichannel connection with products and services. Today, both HCIN customers and merchants/retail partners can deliver seamless and paperless onboarding via the HCIN app or website. Half of HCIN customers now follow a complete online journey, and metrics show these numbers are growing each day.
